TERMS OF USE
Last updated: 2026-07-13
These Terms of Use govern purchases from and use of the websites, online courses, course materials and related services provided by TSOSS Service AB.
By creating an account, purchasing a course or using our services, you agree to these Terms.
1. Business information
TSOSS Service AB
Organisation number: 559517-8517
Snapperupsgatan 3
211 35 Malmö
Sweden
Email: [email protected]
Website: https://www.tsoss.se
Course platform: https://amm-s-school.thinkific.com/
2. Eligibility
You must be at least 18 years old to make a purchase independently.
A person under 18 may use a course only with the permission and involvement of a parent or legal guardian. The parent or guardian must make or approve the purchase and accepts responsibility for the minor’s use of the service.
3. User accounts
You must provide accurate and complete information when creating an account.
You are responsible for:
• Keeping your password and login details confidential
• All activity conducted through your account
• Informing us promptly if you suspect unauthorised access
Accounts and course access are personal. You may not share, transfer, sell or give your account to another person without our written permission.
4. Courses and course-specific terms
TSOSS Service AB provides online courses. Course content, price, payment model, access period, schedule and included features may differ between courses.
The sales or checkout page for each course will state the applicable:
• Course description
• Price and applicable payment arrangement
• Access period
• Whether the course is self-paced, scheduled or otherwise time-limited
• Any course-specific conditions
The information displayed for the particular course at the time of purchase forms part of your agreement with us.
5. Prices and payment
The price and applicable taxes will be displayed before you complete the purchase.
Depending on the course, payment may be made as:
• A one-time payment
• Instalments or a payment plan
• A recurring subscription
• Another arrangement clearly stated before purchase
Payments are processed through Thinkific Payments or another payment method made available through Thinkific.
You authorise the applicable charges when you submit your order.
If a required payment fails or remains unpaid, we may suspend access until payment has been completed.
6. Subscriptions and recurring payments
Where a course is offered as a subscription, the renewal interval, price and cancellation terms will be shown before purchase.
Unless otherwise stated, subscriptions renew automatically until cancelled.
You may request cancellation by contacting [email protected] or by using any cancellation function available through your account.
Cancellation stops future renewal charges. Unless otherwise required by law or stated for the particular course, cancellation does not automatically refund a payment already made, and access continues until the end of the paid billing period.
7. Course access
The access period for each course is stated on its sales or checkout page.
Access may be:
• For a specified number of days or months
• For the duration of a subscription
• Until a stated course end date
• For another period stated before purchase
If a course is described as including “lifetime access”, this means access for as long as TSOSS Service AB continues to operate and support that particular course. It does not mean the lifetime of the customer or guarantee permanent availability.
8. Statutory right of withdrawal
Consumers who purchase a course online generally have a statutory right to withdraw from the purchase within 14 days without giving a reason.
The withdrawal period normally begins on the day after the contract is concluded.
To exercise the right of withdrawal, you must send a clear statement before the withdrawal period expires to:
TSOSS Service AB
Email: [email protected]
Address: Snapperupsgatan 3, 211 35 Malmö, Sweden
Please include your name, account email, course purchased, purchase date and a clear statement that you wish to withdraw from the purchase.
You may use the following wording:
“I hereby give notice that I withdraw from my contract for the following course: [course name], purchased on [date]. My name is [name] and my account email is [email].”
You do not have to use this exact wording.
9. Immediate access and commencement during the withdrawal period
Some courses or digital materials may be made available immediately after purchase.
Where required by applicable law, we will ask for your express request or consent before beginning performance during the 14-day withdrawal period.
If a service begins at your express request before the withdrawal period ends and you later withdraw, you may be required to pay a proportionate amount for the part of the service already supplied, where permitted by law.
For digital content that is not supplied on a physical medium, the statutory right of withdrawal may end once supply begins, but only where all legal requirements have been satisfied, including your prior express consent and acknowledgement that the right of withdrawal will be lost.
If the legally required consent or acknowledgement has not been obtained, we will not rely on this exception.
Nothing in these Terms limits a mandatory consumer right.
10. Refunds
Where a valid statutory withdrawal request is made, we will refund payments covered by that withdrawal without undue delay and normally no later than 14 days after receiving the request.
The refund will generally be made using the same payment method used for the original transaction, unless another method is agreed.
Outside the statutory right of withdrawal, any additional refund policy stated on the relevant course’s sales page will apply.
Unless a course-specific refund guarantee is expressly stated, we do not provide an additional voluntary refund merely because:
• You change your mind after the statutory withdrawal period
• You do not complete or use the course
• You expected a particular personal result
• You no longer have sufficient time to participate
• You failed to cancel a recurring subscription before its renewal date
This does not affect rights relating to a defective, delayed or incorrectly supplied digital service or any other mandatory legal remedy.
11. Course changes
We may make reasonable changes to course content, lessons, materials, instructors, presentation or technical delivery where necessary to:
• Correct errors
• Keep information current
• Improve quality or accessibility
• Meet legal requirements
• Address technical or security issues
We will not materially remove the essential service purchased without providing an appropriate solution where required by law.
12. Intellectual property
All course content and materials, including videos, audio, text, lessons, presentations, exercises, worksheets, graphics, branding and downloads, are owned by or licensed to TSOSS Service AB and are protected by intellectual-property law.
When you purchase a course, you receive a limited, personal, non-exclusive and non-transferable right to use the course for your own learning.
Unless we have given written permission, you may not:
• Copy, reproduce or republish course content
• Record videos, lessons or live sessions
• Distribute or publicly display course materials
• Share downloads or login credentials
• Translate, modify or create derivative courses from the materials
• Sell, sublicense or commercially exploit the content
• Upload the content to another website, platform or file-sharing service
• Use the materials to provide a competing course, training programme or service
• Remove copyright, trademark or ownership notices
Materials specifically made available for download may be downloaded and used privately for your own learning.
13. Acceptable use
You must not:
• Use the service for unlawful or fraudulent purposes
• Attempt to bypass access restrictions or security measures
• Interfere with the platform or another user’s access
• Upload malware, harmful code or unauthorised automated tools
• Harass, threaten or abuse instructors, staff or other students
• Post unlawful, discriminatory, defamatory or infringing content
• Impersonate another person
• Share an account with another person
• Violate another person’s privacy or intellectual-property rights
14. Suspension or termination
We may suspend or terminate access where you:
• Fail to make a required payment
• Share or resell your account
• Copy or distribute course materials without permission
• Use the service unlawfully
• Threaten the security or operation of the platform
• Seriously or repeatedly violate these Terms
Where reasonably possible, we will notify you and allow you to correct the problem.
We may act immediately in cases involving fraud, security risks, unlawful conduct, harassment or serious intellectual-property infringement.
Termination caused by a serious breach does not automatically entitle you to a refund, except where required by law.
15. Educational purpose and results
Our courses are provided for educational and informational purposes.
We do not guarantee that participation will result in:
• A particular examination result
• Employment or promotion
• A particular income or business result
• Certification by a third party
• Mastery or fluency
• Any other specific personal or professional outcome
Results depend on factors including your starting level, participation, effort, practice and individual circumstances.
Statements by instructors, students or previous customers about their experiences do not constitute a guarantee that you will achieve the same result.
16. Technical availability
We aim to keep the courses and platform reasonably available, but we cannot guarantee uninterrupted or error-free access.
Temporary interruption may occur because of:
• Maintenance or updates
• Internet or telecommunications failures
• Problems affecting Thinkific or a payment provider
• Security incidents
• Circumstances outside our reasonable control
Where a significant interruption affects a paid service, we will take reasonable steps to restore access and provide any remedy required by applicable law.
17. Third-party services
Our courses are hosted through Thinkific and payments may be processed by Thinkific and its payment partners.
Some course content may contain links to third-party websites or services. Those services may be subject to separate terms and privacy policies.
We are not responsible for independent third-party websites or services outside our reasonable control.
18. Complaints and defective services
Please contact [email protected] if you believe that a course:
• Has not been delivered
• Is materially different from its description
• Contains a serious technical defect
• Cannot be accessed
• Does not otherwise comply with the agreement
Please provide your name, account email, course name, purchase date and a description of the problem.
We will assess the matter and provide correction, continued access, a price reduction, termination, refund or another remedy where required by applicable consumer law.
19. Liability
Nothing in these Terms excludes or restricts liability that cannot legally be excluded, including mandatory consumer rights.
To the extent permitted by law, TSOSS Service AB is not responsible for indirect losses, loss of opportunity, loss of income or losses caused by circumstances outside our reasonable control.
Any limitation in these Terms applies only to the extent permitted under applicable law.
20. Privacy
Our processing of personal data is described in our Privacy Policy.
21. Changes to these Terms
We may update these Terms because of changes to our services, platform, business operations or legal obligations.
The current version will be published on this page with a revised “Last updated” date.
Changes will not retroactively remove mandatory rights relating to an existing purchase. Where a material change affects an ongoing paid service, we will provide notice where reasonably possible or legally required.
22. Governing law and disputes
These Terms are governed by Swedish law.
This choice of law does not deprive a consumer residing in another country of any mandatory consumer protection provided by the laws of that country.
Please contact us first so that we can try to resolve any complaint.
A Swedish consumer may also seek guidance from Hallå Konsument and may be able to submit a dispute to the Swedish National Board for Consumer Disputes, Allmänna reklamationsnämnden (ARN).
Disputes may otherwise be considered by a competent Swedish court, subject to any mandatory right of a consumer to bring proceedings in another competent jurisdiction.
23. Contact
TSOSS Service AB
Organisation number: 559517-8517
Snapperupsgatan 3
211 35 Malmö
Sweden
Email: [email protected]